Privacy Policy

Last Updated: 10/22/2025

1. Introduction

At The Buttress Group (“Company,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL], contact us by phone, SMS, or email, or otherwise interact with us.

Please read this policy carefully. By using our site or communicating with us, you consent to the practices described here.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, mailing address, or any other information you provide voluntarily when contacting us, submitting a form, or scheduling a consultation.

  • Communications Data: Records of your correspondence with us, including phone calls, SMS/text messages, and emails.

  • Usage Data: Information automatically collected when you visit our website, such as your IP address, browser type, referring/exit pages, and timestamps.

  • Cookies and Tracking Technologies: We may use cookies and similar technologies to improve site performance and user experience.

3. How We Use Your Information

We use collected information to:

  • Respond to your inquiries and provide requested services or support.

  • Send transactional or administrative communications (e.g., appointment confirmations, invoices).

  • Contact you via phone, SMS, or email regarding services, updates, or promotional offers (you can opt out at any time).

  • Improve our website, marketing, and overall user experience.

  • Comply with legal obligations and protect our business interests.

4. Communication Policies

Phone Calls

If you provide your phone number, we may call you to discuss services, quotes, or support requests. Calls may be monitored or recorded for quality assurance and training.

SMS/Text Messaging

By providing your mobile number, you consent to receive text messages from us. These may include appointment reminders, updates, or promotional messages.

  • Message and data rates may apply.

  • You can opt out at any time by replying STOP to any message or contacting us directly.

Email Communication

By submitting your email address, you consent to receive emails from us regarding your inquiries, project updates, or marketing materials.

  • You may unsubscribe at any time using the “unsubscribe” link included in marketing emails or by contacting us.

  • Transactional and service-related emails (e.g., quotes, invoices, support replies) are not subject to unsubscribe.

5. Information Sharing and Disclosure

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. We may share information with:

  • Service Providers: Vendors assisting us in operations (e.g., hosting, payment processing, or communication tools) under confidentiality agreements.

  • Legal Authorities: When required by law, court order, or to protect our rights and comply with legal processes.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of marketing communications.

  • Withdraw consent where applicable.

To exercise these rights, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Children’s Privacy

Our services are not directed toward individuals under 18. We do not knowingly collect information from children.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date. Continued use of our services after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.